Privacy Policy

Costa Rica Specialists respects your right to privacy

Any information that you choose to give us is stored in our database. It is not accessible for use by third party companies (other than those who need your details to arrange your holiday). We respect your right to privacy, and do not sell or offer our client list to others.

The information we ask you for will be relevant to your enquiry. As standard, we generally ask for name and contact details when you enquire with us so that we can send you required information and service your enquiry. If you wish us to look at flights for you, we will ask for your name as in your passport. Once you book with us, we will of course need further personal details, such as dietary requirements, in order to arrange your holiday correctly.

When sending us personal or financial details by email, please remember that this is not necessarily a secure way of communication.

It happens quite infrequently, but if we send out any information by email or post, there will be an easy way to unsubscribe. We have no wish to send you information which you do not want to receive. If you have any problems with this, you can contact us at: info@cruisethegalapagos.co.uk or call us on 01473 890499.

If you choose to subscribe to our newsletter, these are emailed irregularly but roughly every 2-3 months. You will be able to unsubscribe at any time. Our newsletter database is a separate list from our list of clients or enquirers.

In order to help us make our website more useful to you and more effective, we automatically collect certain information from you when you visit this site. This is:
The Internet domain from which you access our Web site
The type of browser (e.g. Firefox, Internet Explorer, Opera) used to access our site
The type of machine that you use (PC or Mac)
The operating system (Windows, Mac) used to access our site
The date and time that you access our site
The URLs of the pages you visit and the duration of the visit
The URL of the website or link (or search engine) you used to access our website
Information Collected for Tracking (Cookies)

The Costa Rica Specialists website uses ‘cookies’ placed in the browser file to help us collect general information about the behaviour of visitors on our site. This helps us to constantly monitor and improve our website’s functionality. Most browsers allow you to refuse to accept cookies. You may decline, disable or delete cookies whilst visiting this website but this may affect the usability of the site.

When you visit our website we place a small file or ‘packet’ of information on your computer, this is called a ‘cookie’.

Cookies normally contain just a number. NO personal information is stored within any of the Costa Rica Specialists website cookies. This ‘cookie’ is just used to identify your machine and your return visits to our website by our web analytics software.

This information will only be shared between your computer and the website that placed it there. It is not used for any other purpose and we don’t share this information with any other third parties.

The cookies that we use on our site may be left open for a long period of time, this will be no longer than one month. You are also able to clear cookies from your browser, please check you security settings to do this.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Costa Rica Specialists website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

We reserve the right to modify this Privacy Policy. The amended policy will be shown on this page. If you have any questions about this, please contact us.

Thank you.